LOTSVIA SUPPORT CENTER
Need help? Choose the correct support channel below to get faster assistance.
🔑 Code Generation Issues
Problems generating gift/value codes, failed code creation, or missing codes.
Contact:
code@lotsvia.com
đź’Ľ Wallet & Balance Issues
Wallet balance discrepancies, missing credits, withdrawal problems.
Contact:
wallet@lotsvia.com
đź’ł Payment Issues
Payment failures, Paystack or Flutterwave verification problems, pending transactions.
Contact:
payments@lotsvia.com
đźš« Report Abuse or Misconduct
Report scams, impersonation, harassment, policy violations, or suspicious activity.
Contact:
abuse@lotsvia.com
🧑‍🤝‍🧑 Helpers & Seekers Support
Issues related to Helpers Policy, Seekers Policy, disputes, or misunderstandings.
Contact:
support@lotsvia.com
âš™ Technical & Bug Reports
Website bugs, broken pages, login errors, performance or security concerns.
Contact:
tech@lotsvia.com
- Do not send passwords or OTPs to any support email
- Lotsvia staff will never ask for your login credentials
- Always use your registered Lotsvia username when contacting support