/* General */
.lotsvia-reels-root,
.lotsvia-give-help-root {
  font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: #111827;
}

/* Header */
.lotsvia-reels-header,
.lotsvia-give-help-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 8px 12px;
  border-bottom: 1px solid #e5e7eb;
  background: #ffffff;
  position: sticky;
  top: 0;
  z-index: 20;
}

.lotsvia-header-left {
  display: flex;
  gap: 6px;
}

.lotsvia-header-btn {
  border-radius: 999px;
  border: none;
  padding: 6px 12px;
  font-size: 13px;
  cursor: pointer;
  background: #111827;
  color: #ffffff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.lotsvia-btn-get-help {
  background: #f59e0b;
  color: #111827;
}

.lotsvia-header-right {
  display: flex;
  align-items: center;
  gap: 8px;
}

.lotsvia-header-star {
  font-size: 18px;
}

.lotsvia-header-avatar,
.lotsvia-avatar-placeholder {
  width: 32px;
  height: 32px;
  border-radius: 999px;
  background: #e5e7eb;
  overflow: hidden;
}

.lotsvia-avatar-img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

/* Reels container */
.lotsvia-reels-container {
  position: relative;
  min-height: 80vh;
  background-color: #e5e7eb; /* soft grey background for the reels area */
}

/* Reel card */
.lotsvia-reel-card {
  scroll-snap-align: start;
  display: flex;
  flex-direction: column;
  height: calc(100vh - 52px);
  padding: 10px 12px 14px;
  box-sizing: border-box;
  background-color: #e5e7eb; /* grey background for each reel card */
  border-bottom: 2px solid #d1d5db; /* demarcation line between beggers */
}

.lotsvia-reel-image-wrap {
  position: relative;
  flex: 1;
  border-radius: 16px;
  overflow: hidden;
  background: #f3f4f6;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 2px solid #16a34a; /* visible green border for image container */
  box-shadow: 0 2px 6px rgba(15, 118, 110, 0.15);
}

.lotsvia-reel-image {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.lotsvia-reel-image--placeholder {
  background: linear-gradient(135deg, #f3f4f6, #e5e7eb);
}

.lotsvia-reel-image-hint {
  position: absolute;
  bottom: 8px;
  left: 50%;
  transform: translateX(-50%);
  background: rgba(0, 0, 0, 0.75);
  color: #f9fafb;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 11px;
  pointer-events: none;
  text-transform: capitalize;
}

.lotsvia-reel-body {
  margin-top: 10px;
  padding: 10px 8px;
  border-radius: 14px;
  background-color: #ecfdf5; /* cool, soft green-tinted background for message container */
  border: 2px solid #16a34a; /* visible green border for message container */
}

.lotsvia-reel-message {
  font-size: 14px;
  line-height: 1.5;
  color: #022c22;
}

.lotsvia-reel-footer {
  margin-top: auto;
  padding-top: 8px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.lotsvia-reel-user {
  font-size: 13px;
  font-weight: 500;
  background-color: #000000;
  color: #ffffff;
  padding: 4px 10px;
  border-radius: 999px;
}

.lotsvia-btn-block-user {
  border-radius: 999px;
  border: 1px solid #ef4444;
  color: #ef4444;
  background: #fff;
  font-size: 12px;
  padding: 4px 10px;
  cursor: pointer;
}

/* Give help page */
.lotsvia-give-help-header {
  padding: 10px 12px;
  border-bottom: 1px solid #e5e7eb;
}

.lotsvia-give-help-note {
  font-size: 12px;
  color: #4b5563;
}

.lotsvia-give-help-card {
  padding: 12px;
}

.lotsvia-give-help-title {
  font-size: 18px;
  margin: 0 0 6px;
}

.lotsvia-give-help-images {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  margin-bottom: 10px;
}

.lotsvia-give-help-image {
  border-radius: 12px;
  width: 68vw;
  max-width: 320px;
  height: 160px;
  object-fit: cover;
}

.lotsvia-give-help-section {
  margin-top: 10px;
}

.lotsvia-give-help-section h3 {
  font-size: 14px;
  margin: 0 0 4px;
}

.lotsvia-give-help-message {
  font-size: 14px;
  line-height: 1.5;
  color: #111827;
}

.lotsvia-give-help-details,
.lotsvia-give-help-contacts {
  list-style: none;
  padding: 0;
  margin: 0;
  font-size: 13px;
}

.lotsvia-give-help-details li,
.lotsvia-give-help-contacts li {
  margin-bottom: 4px;
}

/* Get help form */
.lotsvia-get-help-form {
  padding: 12px;
  max-width: 480px;
  margin: 0 auto;
}

.lotsvia-form-group {
  margin-bottom: 12px;
}

.lotsvia-form-group label {
  display: block;
  font-size: 13px;
  margin-bottom: 4px;
  font-weight: 500;
}

.lotsvia-get-help-form input[type="text"],
.lotsvia-get-help-form input[type="email"],
.lotsvia-get-help-form input[type="date"],
.lotsvia-get-help-form select,
.lotsvia-get-help-form textarea {
  width: 100%;
  border-radius: 8px;
  border: 1px solid #d1d5db;
  padding: 8px;
  font-size: 14px;
  box-sizing: border-box;
}

.lotsvia-get-help-form textarea {
  resize: vertical;
}

.lotsvia-form-help {
  display: block;
  font-size: 11px;
  color: #6b7280;
  margin-top: 2px;
}

.lotsvia-contact-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}

.lotsvia-contact-label {
  width: 80px;
  font-size: 12px;
  color: #4b5563;
}

.lotsvia-contact-row input {
  flex: 1;
  padding: 6px 8px;
  border-radius: 8px;
  border: 1px solid #d1d5db;
  font-size: 13px;
}

.lotsvia-form-agree label {
  font-size: 12px;
  display: flex;
  align-items: flex-start;
  gap: 6px;
}

.lotsvia-form-agree input[type="radio"] {
  margin-top: 2px;
}

.lotsvia-submit-btn {
  width: 100%;
  border-radius: 999px;
  border: none;
  background: #111827;
  color: #ffffff;
  padding: 10px;
  font-size: 14px;
  cursor: pointer;
}

.lotsvia-form-errors {
  background: #fef2f2;
  color: #b91c1c;
  border: 1px solid #fecaca;
  border-radius: 8px;
  padding: 8px 10px;
  margin: 8px 12px;
  font-size: 13px;
}

.lotsvia-form-errors ul {
  margin: 0;
  padding-left: 18px;
}

.lotsvia-form-success {
  background: #ecfdf3;
  color: #15803d;
  border: 1px solid #bbf7d0;
  border-radius: 8px;
  padding: 8px 10px;
  margin: 8px 12px;
  font-size: 13px;
}

/* Mobile */
@media (max-width: 600px) {
  .lotsvia-reel-card {
    padding-left: 8px;
    padding-right: 8px;
  }
}