At Lotsvia (“we,” “our,” “us”), your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your information when you access or use the Lotsvia platform.
By using Lotsvia, you agree to the practices described in this Privacy Policy.
1. Introduction
Lotsvia is a global digital value platform designed to help users securely store, transfer, and redeem digital value while maintaining privacy and trust.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.
2. Information We Collect
We collect only the information necessary to operate and improve the Lotsvia platform.
2.1 Information You Provide
- Email address
- Username or display name
- Password (stored securely in encrypted form)
- Any additional information you voluntarily provide during registration or support requests
2.2 Automatically Collected Information
- IP address
- Device and browser type
- Access time and pages visited
- Basic usage data for security and performance
We do not collect unnecessary personal details.
3. Legal Basis / Consent Acknowledgment
By using Lotsvia, you consent to the collection and use of information as described in this Privacy Policy.
We process personal data based on consent, legitimate interest, and to provide our services securely and efficiently.
4. Cookies & Tracking
Lotsvia may use cookies and similar technologies to maintain login sessions, enhance platform functionality, and improve user experience.
You may disable cookies in your browser, but some features may not function properly.
4.1 Cookie Consent
When you visit Lotsvia, you may see a cookie consent notice offering options to Accept or Reject cookies.
Users who refuse cookies may still use most features, but some functionality or ad personalization may not be available.
4.2 Your Choices / Opt-Out
You can manage cookies through your browser settings at any time.
You can also control ad personalization by visiting Google Ads Settings.
4.3 Analytics
We may use analytics tools such as Google Analytics to understand website traffic and improve user experience.
These tools may collect anonymized data about your device, browser, and interactions with the site.
5. Third-Party Services
Lotsvia may integrate with trusted third-party services (such as payment processors).
These services operate under their own privacy policies, and we recommend reviewing them separately.
Lotsvia is not responsible for third-party data handling practices.
6. Google AdSense & Advertising Cookies
Some pages on this website, particularly our blog section, may display advertisements served by Google AdSense, a service provided by Google Inc.
Google uses cookies, including the DoubleClick cookie, to serve ads to users based on their visits to this website and other websites.
The use of these cookies enables Google and its partners to display advertisements that are relevant to users’ interests.
Users may opt out of personalized advertising by visiting Google Ads Settings.
Alternatively, users can opt out of some third-party vendors’ use of cookies for personalized advertising by visiting www.aboutads.info.
We do not have control over the cookies used by third-party advertisers.
For more information about how Google manages data in advertising products, please visit Google Advertising Policies.
7. Wallet & Value Code Data
- Wallet balances are stored securely
- Generated value codes are stored in hashed format
- Redeemed codes are permanently invalidated
- No readable gift codes are stored in plain text
We cannot retrieve or regenerate codes once lost or shared.
8. How We Use Your Information
- Account creation and authentication
- Wallet and value code operations
- Security monitoring and fraud prevention
- Customer support communication
- System performance and maintenance
We do not sell, rent, or trade user data.
9. Data Security
- Encrypted passwords
- Hashed value codes
- Secure server configurations
- Restricted access controls
However, no system is 100% secure. You use Lotsvia at your own risk.
10. Data Retention
We retain user information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce platform policies
Anonymous help interactions are not stored.
11. Your Rights
You have the right to:
- Access your account information
- Update your personal details
- Request account deletion (subject to legal obligations)
- Withdraw consent where applicable
12. Children’s Privacy
Lotsvia is not intended for users under the age of 18.
We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy at any time.
Continued use of the platform after changes constitutes acceptance of the updated policy.
14. Contact Info
If you have questions or concerns about this Privacy Policy, please contact us through the contact us page or the official Lotsvia support channels available on the support page on our website.